Privacy Policy

Background: At Market of Gamers (MOG) website owned and operated by 9X TECHNOLOGY LLC, DUBAI, we understand the importance of privacy and recognize that you care deeply about how your personal data is handled. We respect and value the privacy of everyone who interacts with our platform, and we are committed to protecting your personal information in accordance with the highest standards.

Our website, marketofgamers.com, collects and uses personal data solely in ways that are described in this Privacy Policy, ensuring that all practices are consistent with our responsibilities and your rights as a user under the law. We encourage you to read this Privacy Policy carefully to fully understand how your data is collected, used, and protected.

By using Market of Gamers (MOG), you acknowledge and agree to the practices outlined in this Privacy Policy. If you do not accept and agree with this Privacy Policy, we ask that you refrain from using our platform.

1. Introduction:

This Privacy Policy outlines your privacy rights concerning the use, storage, sharing, and protection of your personal information by 9X TECHNOLOGY LLC (“MOG”), operating the website marketofgamers.com (“Site”). It applies to the Site and all related sites, applications, services, and tools where this policy is referenced, regardless of how you access or use them, including mobile devices. This policy does not apply to the practices of third parties that MOG does not own or control, or to individuals that we do not employ or manage. Please note that this policy may change from time to time, so we encourage you to review it periodically.

2. Information About Us:

Our website is owned and operated by 9X TECHNOLOGY LLC, a company registered in Dubai, UAE.

Email Address: [email protected]

3. Scope and Consent

3.1. By using our Site, you acknowledge that you have read, understood, and accepted this Privacy Policy, as well as the Site’s Terms and all related policies. You consent to the collection, storage, use, and disclosure of your Personal Information as outlined in this Privacy Policy.

3.2. Personal Information refers to data that can be used to identify an individual. This includes, but is not limited to, names, contact information, and other identifiers. Information that has been anonymized or aggregated in such a way that it can no longer identify an individual, either on its own or in combination with other information, is not considered Personal Information.

3.3. Our Site may contain links to other websites not governed by this Privacy Policy. When accessing these external websites, please review their privacy statements to understand their practices regarding the collection, use, and disclosure of Personal Information. The Privacy Policy applicable to any of our domains or sub-domains is always the one listed in the footer of each specific website.

4. Amendments

Market of Gamers (MOG) may update this Privacy Policy at any time by posting the revised terms on our Site. Any changes will become effective 7 days after they are first posted. Additionally, we will notify you of any material changes to this Privacy Policy via email.

5) Personal Information We Collect

5.1. We may collect and store the following types of Personal Information:

• Basic Identifiers: Name, surname, date of birth, personal identification code, image, email address, physical address, phone number, and sometimes financial information (including respective financial account data).
• Transactional Data: Information related to your activities on the Site, such as buying and selling transactions.
• Communication Records: Details from community discussions, chats, dispute resolutions, correspondences through the Site, and messages sent to us.
• Technical Data: Computer sign-on data, statistics on page views, traffic to and from the Site, and cookies information.
• Additional Information: IP address, standard web log information, and supplementary data from third-party sources.

5.2. KYC (Know Your Customer) Procedures: To ensure the security and integrity of our marketplace, we conduct KYC procedures for both buyers and sellers. This involves verifying identity through documents such as government-issued IDs, selfies, and proof of address. This process helps prevent fraud and ensures regulatory compliance.

5.3. Data Security Measures: We implement robust security measures to protect your Personal Information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security assessments.

5.4. Data Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We periodically review and securely dispose of data that is no longer needed.

5.5. User Rights: You have the right to access, correct, or request the deletion of your Personal Information. You can exercise these rights by contacting us at [email protected]

5.6. Data Breach Notification: In the event of a data breach affecting your Personal Information, we will notify you promptly and provide information on the steps we are taking to address the breach.

5.7. Transfer and Storage of Personal Data: Your Personal Information may be transferred to and stored in various locations, including the UAE and other countries where 9X TECHNOLOGY LLC operates, or with third parties acting on our behalf for processing or storage purposes. By using our products or providing Personal Information, you consent to the transfer and storage of your Personal Information, whether provided directly by you or obtained from third parties, including the hosting of such data on our servers

6) Use of Personal Information:

We collect and use your Personal Information primarily to

6.1. Primary Purposes:

• Account Management: Provide and manage your account on our Site, including your access and profile settings. This ensures you can efficiently use our platform and services.
• Personalization: Personalize and tailor your experience on our Site and with our products and services. This includes customizing recommendations, content, and offers based on your preferences and interactions.
• Service Provision: Supply the products and services you request, including facilitating transactions and managing service delivery. Your Personal Information is required for us to enter into and fulfil our contract with you.
• Communication: Communicate with you regarding your account, inquiries, or requests. This includes responding to emails, calls, or messages you send to us.
• Marketing and Updates: With your permission and where permitted by law, use your Personal Information for marketing purposes. This may involve sending you emails or notifications with information, news, and offers related to our products and services. You will have the option to unsubscribe or opt-out of these communications at any time. Your consent for marketing communications can be revoked by contacting our Data Protection Officer or through the opt-out mechanisms provided.
• Recruitment: Manage the recruitment process for new “Selling Users” (boosters and coaches) on our website. This includes processing applications and communicating with potential candidates.
• Fraud Prevention and Security: Detect, prevent, and investigate fraud, security breaches, potentially prohibited or illegal activities, and enforce our Terms of Service and Policies. This includes verifying the identity of users through Know Your Customer (KYC) procedures to ensure the integrity and security of transactions.
• Customization and Improvement: Customize, measure, and improve our Site’s services, content, and advertising. This helps us enhance your user experience and the quality of our offerings.
• Rights Protection: Protect our rights, property, and safety, including that of our employees, users, and others. This includes safeguarding the platform and taking necessary actions to maintain a secure environment.

6.2. Marketing Communications: With your consent, we will send you marketing messages via email and/or notifications in your account to keep you informed about news, offers, and updates that might be of interest to you. If you prefer not to receive these communications, you can opt-out at any time.

6.3. Existing Customer Notifications: If we have previously provided services to you and you have not opted out, we may inform you about other products or services that might be relevant to you. This includes updates about new features, services, or promotions.

6.4. Opt-Out Process: You can opt-out of receiving marketing messages by:

• Using the unsubscribe link provided in any marketing emails.
• Contacting us through the methods outlined in the Contact section of the Site.

6.5. Profile Update: Upon receiving your opt-out request, we will update your profile to ensure that you no longer receive marketing messages. We will make reasonable efforts to process your request promptly.

6.6. Transactional Messages: Opting out of marketing communications will not affect messages directly related to the provision of services. This includes service-related notifications such as transaction confirmations, account updates, or customer support messages.

6.7. No Selling or Renting: We do not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent. We value your privacy and are committed to safeguarding your data.

6.8. Legitimate Interests: We may process Personal Information based on our legitimate interests, including but not limited to:

• Legal Claims: Establishing, exercising, and defending legal claims.
• Fraud Prevention: Preventing and investigating fraud and similar crimes.
• Evidence Gathering: Gathering evidence for legal and regulatory purposes.

By using our services and providing your Personal Information, you consent to these uses and understand your rights regarding data privacy.

7) User Rights:

7.1. Access and Correction: You have the right to access and update your Personal Information held by 9X TECHNOLOGY LLC (MOG). You can review and correct your data by logging into your account or contacting us directly.

7.2. Data Portability: You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format. You may also request that we transfer your data to another organization where feasible.

7.3. Deletion and Erasure: You have the right to request the deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

7.4. Restriction of Processing: You may request that we restrict the processing of your Personal Information in certain circumstances, such as when you contest the accuracy of the data or object to its processing.

7.5. Objection to Processing: You have the right to object to the processing of your Personal Information based on legitimate interests or for direct marketing purposes.

7.6. Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time. This will not affect the legality of any processing carried out before you withdrew your consent.

7.7. Filing Complaints: If you believe that our processing of your Personal Information infringes on applicable data protection laws, you have the right to lodge a complaint with a relevant data protection authority.

7.8. How to Exercise Your Rights: To exercise any of these rights, please contact us at [email protected] We will respond to your request in accordance with applicable laws and regulations

8) Data Sharing and Disclosure

8.1. Third-Party Service Providers: We may share your Personal Information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. This includes, but is not limited to, payment processors, cloud service providers, and customer support services.

8.2. Legal Requirements: We may disclose your Personal Information if required to do so by law, or in response to legal processes or governmental requests. This includes, but is not limited to, complying with subpoenas, court orders, or other legal obligations, or as necessary to protect the rights, property, or safety of 9X TECHNOLOGY LLC, our users, or others.

8.3. Business Transfers: In the event of a merger, acquisition, or any form of business transfer, we may transfer your Personal Information to the acquiring entity. We will ensure that the new entity upholds the same level of privacy and data protection as described in this Privacy Policy. You will be notified of any such change and how it may affect your data.

8.4. Public Disclosures: Certain aspects of your information, such as your user profile and reviews, may be visible to other users of the Site. We do not disclose sensitive Personal Information publicly unless you have given your explicit consent or if required to do so by law.

8.5. Data Sharing with Affiliates: We may share your Personal Information with our affiliates for the purpose of providing you with a seamless experience across our platforms and services. These affiliates are bound by confidentiality obligations and will only use your Personal Information for the purposes outlined in this Privacy Policy.

8.6. Analytics and Advertising Partners: We may share non-personal data and aggregated information with analytics and advertising partners to help us understand user behavior and improve our services. This data is used to provide targeted advertisements and analyze site performance without identifying individual users.

8.7. Your Choices: You have the right to request information about the third parties with whom your data is shared. You can also request the removal of your data from our records or opt out of specific types of data sharing. Please refer to the “User Rights” section for more details on how to make such requests.

9. Storage and Retention

9.1. Data Storage: We store your Personal Information on secure servers with industry-standard protections, including encryption and access controls.

9.2. Data Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and dispute resolution.

9.3. Retention Periods:

• Account Information: Retained for as long as your account is active or required by law.
• Transactional Data: Retained according to legal requirements or for record-keeping.
• Communications: Retained for a reasonable period to address requests and improve services.

9.4. Data Deletion: You can request the deletion of your Personal Information by contacting us. We will process your request in compliance with applicable laws.

9.5. Data Security Measures: We employ various measures to protect your data, including encryption, access controls, and regular security audits.

9.6. International Transfers: If your data is transferred internationally, we ensure that appropriate safeguards are in place.

9.7. Data Protection Officer: For any inquiries or to exercise your rights, contact our Data Protection Officer at [email protected].

10. Information You Share on the Site

10.1. User Visibility: Your User Name is displayed throughout the 9X TECHNOLOGY LLC (MOG) platform and is connected to all your activities on the Site. This includes, but is not limited to, your items for sale, storefronts, feedback, ratings, and any associated comments. As such, other users can see your User Name and related activities. If you link your personal name with your User Name, it may become easier for others to personally identify your actions on the Site.

10.2. Shared Computers and Public Access: If you access our Site from a shared or public computer, such as in an internet café, certain information about you—such as your User Name, activity, and any notices from MOG—may be visible to other individuals who use that computer after you. It is your responsibility to ensure that you log out of your account and clear any personal information from shared or public devices.

10.3. Forums and Interactive Features: When you participate in message boards, blogs, or chat rooms on our Site, please be aware that any personally identifiable information you post there may be read, collected, or used by other users of these forums. This information could potentially be used to send you unsolicited messages or contact you. 9X TECHNOLOGY LLC is not responsible for any personally identifiable information you choose to disclose in these interactive areas.

10.4. Third-Party Sites: The Site may contain links to third-party websites. If you visit these sites, please be aware that their privacy practices may differ from ours. We encourage you to review the privacy policies of any third-party sites you visit. MOG is not responsible for the privacy practices or the content of external sites.

10.5. Publicly Accessible Information: Any information you post publicly on the Site can be viewed by others and may be indexed by search engines. We advise caution when sharing any personal or sensitive information in public areas of our Site.

10.6. User Responsibilities: You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.

11. Using Information from the Site

11.1. The Site enables you to share financial and personal information, such as in-game IDs and email addresses, to complete transactions and facilitate payments. While Market of Gamers (MOG) provides tools to assist with these transactions, we cannot guarantee the privacy or security of your information. Therefore, we encourage you to review the privacy practices of your trading partners before sharing any information. Market of Gamers (MOG) limits access to users’ contact, shipping, and financial information to what is necessary for completing transactions. During transactions, users may have access to each other’s names, in-game IDs, email addresses, and other relevant details. Users must ensure that they provide opportunities for others to review and remove their information if needed.

11.2. You agree to use information obtained through the Site only for:

• Completing transactions and related services.
• Addressing issues or disputes related to transactions or services.
• Any other purposes explicitly consented to by the involved users.

12. Cookies, Web Beacons, and Similar Technologies

12.1 Overview
Market of Gamers (MOG) uses cookies, web beacons, and other similar technologies to enhance your experience on our Site. These technologies help us collect and store information about your interactions with our services, applications, and tools, improving functionality and user experience. The types of cookies and technologies we use may evolve over time. Below are definitions and purposes of these technologies:

• Cookies: Small text files placed on your device that help us recognize your browser and remember your preferences and settings for future visits.
• Web Beacons: Tiny graphic images (often called single-pixel GIFs) used to track your visits to specific pages on our Site and to gather information about your interaction with cookies.
• Service Providers: Third-party companies that assist Market of Gamers (MOG) with various operations, including site management, advertisement delivery, and data analytics. These providers may also set cookies on your device.

12.2. Types of Cookies

• First-Party Cookies: These are cookies placed directly by Market of Gamers (MOG) on your computer or device. They are used solely by us to facilitate and improve your experience on our website and to provide and enhance our services and products.
• Third-Party Cookies: These are cookies placed by websites, services, or parties other than Market of Gamers (MOG). Third-party cookies are used on our Site for advertising and analytics services. These third parties may also use cookies to collect data for their purposes, such as targeted advertising and performance measurement.

12.3. Purpose of Cookies and Similar Technologies
We and our authorized service providers use these technologies for various purposes, including:

• Session Management: Allowing you to remain logged in and minimizing the need to re-enter your password during a browsing session.
• Personalization: Tailoring content and advertisements to your interests and preferences.
• Trust and Safety: Promoting and enforcing security measures to protect our users and the integrity of our Site.
• Feature Availability: Enabling certain features that are accessible only through the use of cookies.
• Performance Measurement: Assessing the effectiveness of our promotions and understanding how users interact with our Site.

12.4. Managing Cookies
You have control over cookies and similar technologies. You can block, delete, or disable cookies through your browser or device settings. Additionally, you can manage your preferences regarding cookies and web beacons, and choose whether to allow or reject them.

12.5. Impact of Disabling Cookies
If you choose to disable cookies or similar technologies, you may experience limitations in functionality on our Site. Certain features, services, and tools may not work as intended, and you may need to re-enter your login credentials more frequently.

12.6. Website Analytics
Our Site uses website analytics tools to collect and analyze usage statistics, which help us understand how people use our Site. This information enables us to improve our website and services. The analytics services may also use cookies to gather data about your interactions with our Site.

12.7. Further Information
For detailed information on how to manage cookies, web beacons, and similar technologies, consult your browser or device settings. If you have any questions or need further assistance, please contact us at [email protected].

13. No Spam, Spyware, Phishing, or Spoofing

13.1. Spam Prevention
Market of Gamers (MOG) maintains a strict policy against spam. You are prohibited from contacting other Users of the Site or adding them to any mailing list (email or physical) without their explicit consent. The use of our communication tools to send unsolicited messages or content that violates our Terms of Service is strictly forbidden. We employ automated and manual methods to scan and filter messages for spam, viruses, phishing attempts, and other forms of malicious or prohibited content. If you encounter spam or spoof emails related to our Site, please report them by forwarding the email to [email protected].

13.2. Service-Related Announcements
Market of Gamers (MOG) may send you essential service-related announcements when necessary. These communications may include notifications about service interruptions, maintenance, or updates that impact your use of the Site. Generally, you cannot opt-out of these notifications as they are crucial for maintaining the quality of our service. If you prefer not to receive these notifications, you may need to deactivate your account.

14. Account Protection and Security

14.1. Information Security
Market of Gamers (MOG) takes the security of your information very seriously. We use a combination of technical and administrative measures to safeguard your data from loss, misuse, unauthorized access, disclosure, or alteration. These measures include, but are not limited to, firewalls, encryption technologies, and access control protocols. Despite these efforts, no security system is completely impervious to unauthorized access. As such, while we strive to protect your privacy, we cannot guarantee that your Personal Information or private communications will always remain secure.

14.2. Data Breach Response
In the event of a data breach where unauthorized access to Personal Information occurs, Market of Gamers (MOG) will notify affected users and relevant authorities within 72 hours of discovering the breach. We are committed to transparency and prompt action to mitigate any potential harm.

14.3. Password Security
Your account password is crucial for protecting your account. Choose a strong password that includes a mix of numbers, letters, and special characters. Do not share your password with others. If you share your password or Personal Information, you are responsible for all actions and financial commitments made under your account. If you believe your password has been compromised, change it immediately and notify Market of Gamers (MOG) to secure your account.

14.4. Account Closure and Data Retention
Upon your request to close your account, we will remove your Personal Information from active view as soon as reasonably possible, considering account activity and legal requirements. However, we may retain some Personal Information from closed accounts to comply with legal obligations, deter fraud, resolve disputes, enforce our Terms of Service, and address other lawful needs. When Market of Gamers (MOG) no longer has a legitimate business reason to retain your Personal Information, we will either delete or anonymize it to protect your privacy.

15. Accessing, Reviewing, and Changing Your Personal Information

15.1. Updating Your Information
Market of Gamers (MOG) is committed to ensuring that the Personal Information we collect remains accurate and current. You have the right to access, review, and update your Personal Information through your account profile settings. This includes managing your communication preferences, such as opting in or out of various types of communications. To make changes, log in to your account and navigate to the appropriate sections.

15.2. Self-Service Access
Most of your Personal Information can be updated directly by you through the account management features available on our Site. We generally do not make manual modifications to your Personal Information on your behalf. It is your responsibility to ensure that your information is accurate and up-to-date. If you notice any inaccuracies or changes in your Personal Information, please update it promptly through your account settings.

15.3. Public Postings
Please be aware that once you make a public posting on the Site, such as comments or reviews, you may not have the ability to change or remove this content. Public postings are visible to other Users and may be subject to review or modification according to our policies.

15.4. Data Portability and Requests
If you wish to obtain a copy of your Personal Information or have it transferred to another service provider, you can request this by contacting us through the channels provided on our Site. We will process such requests in accordance with applicable data protection laws and regulations.

15.5. Account Deactivation and Data Removal
If you decide to deactivate your account, we will close it and remove your Personal Information from active view. However, we may retain certain data as necessary for legal, administrative, and operational purposes. For any specific requests related to data removal or account deactivation, please contact us at [email protected]

15.6. Assistance and Inquiries
For any questions or assistance regarding the access, review, or modification of your Personal Information, please reach out to us through the support contact provided on our Site. We are here to help you with any concerns you may have regarding your data

16. Applicable Laws

16.1. Legal Compliance: 9X TECHNOLOGY LLC (MOG) is committed to safeguarding your Personal Information in accordance with applicable data protection laws. We adhere to the following regulations:

United Arab Emirates (UAE): We comply with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, ensuring our data processing practices meet the UAE’s privacy and data protection requirements. This includes the implementation of adequate technical and organizational measures to protect your personal data.

European Union (EU): For users within the EU, we adhere to the General Data Protection Regulation (GDPR). We respect the rights granted under the GDPR, including but not limited to, the right to access, rectify, erase, restrict, and object to the processing of personal data, as well as the right to data portability. We also ensure that our data processing activities are conducted with transparency and accountability.

United States (US): In the US, we comply with relevant privacy laws, including the California Consumer Privacy Act (CCPA) for California residents. This ensures that we respect the privacy rights of users by providing the necessary disclosures and opt-out options where applicable.

16.2. Global Adherence: In addition to specific regional regulations, 9X TECHNOLOGY LLC (MOG) complies with all applicable international data protection laws. Our policies are regularly reviewed and updated to align with global standards and emerging legal requirements. We aim to ensure that our practices meet the highest standards of data protection and privacy.

16.3. Complaint Resolution: If you believe that our processing of your Personal Information does not comply with applicable data protection laws, you have the right to file a complaint with the relevant supervisory authority. For EU users, this would be the data protection authority in your member state. For UAE users, you may contact the UAE Data Office. For US users, concerns should be addressed according to state laws and applicable regulatory bodies.

17.Third-Party Services

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Contact Us: For any questions, comments, or requests related to this Privacy Policy or the handling of your Personal Information, please contact us at:

• Email: [email protected]
• Address: 9X TECHNOLOGY LLC, Dubai, UAE
• Our team is dedicated to addressing your concerns and ensuring compliance with all relevant data protection laws and regulations.